Tire Warranty

 

Limited Warranty Eligibility

This warranty applies to the original purchaser of a replacement Cooper® passenger or light truck tire and is not transferable. Eligible tires must be purchased new and used on the vehicle which they were originally installed. Proof of purchase is required for all warranty claims. Additionally, they must be the size, load index, and speed rating equivalent or greater than that specified by the vehicle manufacturer. This warranty applies to the 48 contiguous continental United States, Alaska, Hawaii, District of Columbia and Canada. For warranty exclusions see “WHAT ISN’T COVERED”.

 

Standard Coverage

If your replacement Cooper® branded radial tire becomes unserviceable as a result of an eligible adjustable condition during the first 2/32" (1.6mm) of tread wear, it will be replaced with an equivalent new Cooper® tire, FREE OF CHARGE. When the tread is worn more than 2/32" (1.6mm), a replacement charge will be required in order to obtain a replacement tire. You must present proof of purchase and be the original owner when requesting a replacement for your tire.

The replacement charge will be determined by multiplying the dealer's current selling price by the percentage of original tread depth worn from the tire. You must pay for mounting, balancing, and any other additional charges, such as taxes or the acceptance of a higher priced replacement tire.

 

45-Day Satisfaction Guarantee

At Cooper, we stand behind the innovative technology we roll into our tires, and we think you'll be 100% satisfied with them. That's why we offer our 45-Day Satisfaction Guarantee, which gives you up to 45 days to decide if you want to keep select tires or exchange them for a different set of Cooper, Goodyear, Dunlop, Kelly or Mastercraft tires. Certain conditions and limitations apply.

Just bring your tires and original sales receipt to your local store within 45 days of your purchase and we'll take care of the rest. Quick note: We also share tire selections from Cooper, Dunlop Kelly and Mastercraft. Whether you buy online or in store, we can help you find tires with the 45-Day Satisfaction Guarantee.

 
 

Limitations And Requirements 

  • Tires must be returned undamaged. Tires that are damaged due to misuse, road hazards, mechanical problems related to the vehicle, use in any racing-related activities or competitive events, or tires that are removed from the original vehicle are excluded from this trial period and exchanges do not apply.
  • If the exchange is for a more expensive tire, you pay the difference (including sales tax). If the exchange is for a less expensive tire, you'll receive a refund for the difference. Mounting and balancing are included. Valve stems extra, if necessary.
  • Exchanges are for another set of Cooper, Goodyear, Dunlop, Kelly or Mastercraft tires.
  • Only the tires originally purchased are covered. The replacement tires are not covered by the 45-Day Satisfaction Guarantee.
  • You must return to the location that sold the tires for the exchange.
  • You must present the original sales receipt.
  • Tires cannot be worn over the first 2/32nds.
  • If you have questions, contact the Goodyear Customer Assistance Center at 1-800-321-2136.

 

Tread Wear Protection

The following Tread Wear Warranty is a prorated warranty (there is no free replacement period) based on mileage received, and is separate from the Standard Coverage just covered. No manufacturer or dealer can guarantee you a certain number of miles from a given tire. Driving habits, driving conditions, tire and vehicle maintenance all play a part in the tread life of a tire and all differ with each purchaser. The following replacement Cooper® radial tires only are warranted against tread wear out prior to the applicable indicated mileage:

 
 
Tire NameMileageCS5 Grand Touring (T rated)

80,000 miles (130,000 km)

Discoverer® SRX (S/T Rated)

75,000 miles (120,000 km)

CS5 Ultra Touring (V/H rated)

70,000 miles (115,000 km)

Discoverer® SRX (H Rated)

70,000 miles (115,000 km)

Discoverer® SRX (V rated)

65,000 miles (105,000 km)

Discoverer® AT3 4S

65,000 miles (105,000 km)

Cooper® Endeavor®

65,000 miles (105,000 km)

Cooper® Endeavor Plus

65,000 miles (105,000 km)

Discoverer® AT3 LT

60,000 miles (96,000 km)

Discoverer® AT3 XLT

60,000 miles (96,000 km)

Discoverer® EnduraMax® 

60,000 miles (96,000 km)

Discoverer® Rugged Trek® (SUV)

60,000 miles (96,000 km)

Discoverer® Rugged Trek® (LT)

55,000 miles (88,000 km)

Discoverer® SRXLE

50,000 miles (80,000 km)

CS5 Ultra Touring (W rated)

50,000 miles (80,000 km)

Discoverer® HT3

50,000 miles (80,000 km)+

Cobra G/T

40,000 miles (64,000 km)

Zeon RS3-G1

45,000 miles/23,000 miles* (72,000 km, 36,000 km*)

 

+ Tread wear warranty does not apply to C-Type European commercial metric tire sizes 185/60R15C, 205/65R15C & 235/65R16C.*Staggered fitments can be defined as different tire sizes on the front and rear axles. Due to the inability to rotate onto different axles, the 45,000/23,000-mile (72,000/36,000 km) warranty applies to the rear tires only.

The Tread Wear warranty is available provided that you:

  1. are the original owner.
  2. rotate your tires in accordance with prescribed rotation patterns at least every 8,000 miles (13,000 km)and it must be recorded.
  3. present the tire for adjustment.
  4. present this warranty booklet when requesting an adjustment and your original purchase receipt, date of purchase, vehicle type, model, odometer reading and rotation record are properly recorded.

 

If the tire wears to the tread wear indicators in less than the miles warranted, a pro-rated adjustment will be made according to actual mileage delivered. Your replacement cost will be determined by dividing the actual mileage delivered by the miles warranted and multiplying the result times the current selling price of an equivalent Cooper® tire. You must pay for mounting and balancing and any other additional charges, such as taxes or the acceptance of a higher priced replacement tire.

 

Tread Life

When the tread becomes worn to 2/32" (1.6mm) anywhere on the tire (shown by tread wear indicators molded into the tread grooves), the tire is worn out. WARNING—for important safety information, you must read the section titled “Tire Service Life” and the Tire Safety Warnings section of this guide.Safety information is also located at www.us.coopertire.com (and select: “Safety”); and, from your dealer.

 

How to Obtain an Adjustment

Tire adjustments must be presented to your local Cooper dealer. You must present this booklet, proof of purchase and be the original owner when requesting a replacement for your tire. See “WHERE TO GO FOR WARRANTY REPLACEMENT”.

 

What Isn't Covered

 
 

Adjustments will not be made for:

  1. Tires that become unserviceable due to:
    1. Conditions resulting from road hazards, such as (A) impact damage, (B) cuts, (C) snags, or (D) punctures or (E) vandalism.
    2. Conditions such as, but not limited to, uneven, cupping, spotty, feathering tread wear resulting from (A) improper installation, (B) wheel misalignment, (C) tire/wheel assembly imbalance, (D) use of an improper rim, (E) improper mounting or dismounting, (F) misapplication, or (G) use of tire chains.
    3. Conditions resulting from consumer damage, such as (A) improper tire and vehicle maintenance, (B) misuse, (C) abuse, (D) accident, fire or chemical corrosion, (E) underinflation, (F) overloading, (G) over deflection, (H) failure to follow recommended rotation practices.
  2. Ride complaints after the first 2/32” (1.6mm)of tread wear (including the 45-day Road Test).
  3. Ride complaints on tires branded “Blemish”.
  4. Use in any commercial service (i.e. tires used for taxi service, deliver, etc.), except in select sizes of Cooper Discoverer® HT3.
  5. Use in any racing or off road applications.
  6. Ozone or weather checking on tires over (4) four years from date of manufacture or date of purchase. Proof of purchase is required. Without proof of purchase the manufacturer date will be used to determine eligibility.
  7. Tires stored improperly or,
  8. Tires that are:
    1. Worn unevenly and/or show a difference of 2/32” (1.6mm) between the grooves.
    2. Installed on any vehicle other than the vehicle on which they were first installed.
    3. Sold or adjusted outside the 48 contiguous Continental United States, Alaska, Hawaii, District of Columbia and Canada.
    4. Acquired as used (tires purchased used, equipped on a pre-owned vehicle, etc.).
    5. Altered in any manner (additional siping, buffing, stud pin holes, re-grooving, truing, etc.).
    6. Worn to 2/32” (1.6mm) or more than 72 months old (based on date of purchase) whichever comes first. Proof of purchase is required. Without proof of purchase the manufacturer date will be used to determine eligibility.
    7. Improperly repaired or with repairs not conforming to the U.S. Tire Manufacturers Association standards.

 

Tires branded “MALWEAR” or “NON-UNIF” (Non-Uniform), or with any other branding are not covered under the Tread Wear Protection provided herein.

No Road Hazard Coverage

Many dealers sell or provide their own warranty coverage for road hazards and/or repairs. Cooper Tire does not provide this coverage. Check with your dealer to determine if Road Hazard/Repair coverage is available from them.

 

Replacement Warranty

If you receive a replacement tire under the terms of this Warranty, the replacement tire will be covered by the Warranty then currently given by Cooper® for the replacement tire.

 

Where to Go for Warranty Replacement

 
 

You can obtain assistance in locating an independent Cooper Tire dealer near you by visiting the dealer locator on our website at www.coopertire.com or by calling 1-800-321-2136.

Conditions and Exclusions

Any tire, no matter how well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer. Nothing in this Warranty is intended to be a representation by Cooper® that tire failure cannot occur.

 

Tire Service Life

While most tires will need to be replaced sooner, Goodyear recommends that any tire in service (meaning inflated and mounted on a rim of your vehicle, including your spare tire regardless of whether that tire is in contact with the roadway) 6 years or more be replaced even if such tire appears serviceable and even if it has not reached the legal treadwear limit. If you are unable to determine the date a tire was first placed in service, then you should rely on the DOT code stamped on the tire and ensure that any tire which was manufactured more than 6 years ago is removed from service (see below for how to read a tire’s DOT code). Tires that should otherwise be replaced based on wear, damage or any other factor should not be kept in service regardless of the date they were first placed in service or their date of manufacture. Also, consumers should never purchase or install used tires of any age on their vehicle as the service, maintenance and storage history of used tires is largely unknown. Various automobile manufacturers have published statements and instructions regarding tire service life, which include tire replacement recommendations based on chronological age. Goodyear advises that consumers refer to their owners’ manuals for guidance on the vehicle manufacturer’s replacement recommendations (but regardless of any such vehicle manufacturer’s advice, any tire’s replacement period should not exceed 6 years from the date the tire is placed in service or 6 years from the date included in the DOT code on the sidewall of the tire if you are unable to determine the date the tire was first placed in service).

 

USED TIRES

Never purchase used tires! Previous usage may have damaged internal components. This damage may lead to sudden tire failure.

COOPER® DISCLAIMS ANY LIABILITY FOR LOSS OF TIME, OR USE, INCONVENIENCE, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES TO THE EXTENT PERMITTED BY LAW.

Some states do not allow exclusion of incidental or consequential damages. As a result, this limitation or exclusion may not apply to you.

 

Consumer Rights

This Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

 

Owner's Obligation

When making a claim, you must return the tire to be replaced to your Cooper® dealer.

Proper vehicle and tire care is necessary to obtain the expected wear from a tire. It is your obligation to properly maintain your tires and the vehicle upon which they are mounted, including: (A) operating your tires at the inflation pressures recommended by the vehicle manufacturer, (B) keeping your tire/wheel assemblies in balance, (C) proper wheel alignment, and (D) rotation. You must check your tire’s air pressure at least monthly and before long trips.

We recommend that you have your Cooper dealer inspect your tires any time you notice irregular or uneven tread wear and rotate them, if necessary. Also, they should be inspected by your dealer any time your vehicle is brought in for service.